Lost Data? Call us now

Usage Information: Data on how customers interact with the recovery service, such as usage of their website or service portal.

Data Usage

Purpose of Data Collection: This section should explain why the data is being collected, including:

• To process and complete the data recovery request
• To communicate with the customer regarding their data recovery process
• For billing and account management
• To improve service offerings and customer support

Retention of Recovered Data: Details on how long the recovered data will be stored, and the process for secure deletion when it is no longer needed.

Data Sharing and Third-Party Services

Third-Party Access: Whether the data recovery service shares information with third parties (e.g., contractors, cloud storage providers, or partners). This section should clarify:

• The types of third parties involved
• The purpose of sharing data (e.g., to facilitate recovery or improve service)
• Any safeguards in place to ensure that third parties protect customer data

Legal Disclosures: Any circumstances where data may be disclosed to comply with legal obligations, such as:

• Court orders
• Law enforcement requests
• Compliance with data protection laws

Security Measures

Data Protection: A description of the technical, administrative, and physical measures taken to protect customer data during the recovery process, such as:

• Encryption of data during transmission (SSL/TLS)
• Secure storage of data (e.g., encryption at rest)
• Access controls and authentication procedures to limit who can view or modify the data

Data Breach Protocol: What steps the company will take in the event of a data breach, including notifying affected customers if necessary.

Customer Rights

Access to Data: How customers can request access to their personal and recovered data, and how this data will be provided to them.

Data Deletion: The customer’s right to request that their recovered data be permanently deleted from the company’s systems after the recovery process is completed.

Withdrawal of Consent: Information on how a customer can withdraw consent for the processing of their data, and what this will mean for the recovery process.

Data Portability: If applicable, the customer’s right to receive their recovered data in a usable format that can be transferred to another service or platform.

Data Retention

Retention Period: Explanation of how long recovered data will be retained, both during and after the recovery process. For example:

• Temporary storage for a certain period before it is deleted
• Retention for as long as necessary to fulfill the purpose of the recovery

Deletion Process: The steps taken to securely delete data once it is no longer needed.

Changes to the Privacy Policy

Policy Updates: Information about how the company will notify customers of any changes to the privacy policy (e.g., through email or website notification).

Effective Date: The date on which the policy comes into effect.

Contact Information

Customer Support: Contact details for any privacy-related inquiries, such as an email address, phone number, or dedicated contact form.

Data Protection Officer: If applicable, the contact information for the company’s Data Protection Officer (DPO) or a similar privacy official.