Our facilities and laboratory are intended to protect equipment and materials submitted by customers, including computers, hard disks, SSDs, flash drives, mobile devices, documents and other storage media.

Electronic security is an important part of our data recovery workflow. Customer data and service-related systems may be protected using network security controls, access restrictions, monitoring and other appropriate technical safeguards.

• Access to recovered data is limited to the service process.
• Systems used for recovery and data handling are managed with security in mind.
• Customer data is not intentionally exposed to unauthorized parties.
• Recovered files are handled only as needed for diagnosis, recovery, verification and delivery.

We understand that storage devices may contain sensitive personal, financial, business or confidential data. Our recovery process is intended to keep customer information private throughout diagnosis, recovery, verification and delivery.

During normal business operations, we may collect and use information such as your name, phone number, email address, billing details, device information, job reference, service history and communication records.

We do not intend to sell, rent or trade customer personal information. Where customer communication or promotional contact is used, it should be based on permission or an existing service relationship.

Recovered files may be retained temporarily to complete verification and delivery. The retention period can depend on the job status, customer approval, delivery arrangements and service requirements.

• Recovered data may be retained for a limited period after successful recovery.
• Temporary recovery copies may be deleted after the service is completed.
• Customers should maintain their own backup after receiving recovered data.
• Special retention or deletion requirements should be discussed with our team in advance.

Our website may use analytics, tracking technologies, cookies, enquiry forms and third-party services to understand website usage, receive enquiries and improve customer support.

Information submitted through contact or enquiry forms may be used to respond to your request and provide service-related assistance.

If you have questions about the personal information associated with your service request, or need to update your contact information, you can contact Raminfotech Data Recovery using the details provided on this website.